Cross border E-commerce companies

Navigating the Global Marketplace.

The rise of eCommerce has empowered small and medium-sized businesses to reach customers around the world. Many of these businesses prefer creating independent websites in addition to using global marketplaces for their international expansion. This is because while global marketplaces offer a quick way to scale, they often come with high platform fees, fierce competition, and limited access to customer data. However, going global via independent eCommerce sites brings its own set of challenges – especially when it comes to managing cross-border payments efficiently and transparently.

Payment gateways enable collections via cards and alternative payment methods (APMs), but they often involve hidden costs, delays, and compliance complexities. That’s where SingX steps in. We simplify international collections and payouts for digital sellers, especially those using their own eCommerce platforms. Whether you’re collecting from global customers or bringing funds back home, SingX ensures fast, secure, and cost-effective money movement.

Need to pay overseas suppliers? We’ve got that covered too.

Let SingX handle the complexities of cross-border collections and payments, so you can focus on what matters most: building your brand and serving customers worldwide.

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Common Challenges

Are FX and transfer fees from your payment gateway eating into your margins or disrupting your cash flow?

While international payment gateways offer convenience, the cost of converting and remitting funds to your home country can be significant. This often forces businesses to delay transfers to save on fees, affecting working capital.

SingX offers transparent, competitive FX rates, helping you save up to 2–3% per transaction, adding up to thousands of dollars annually for growing eCommerce brands.

Are legitimate customer card payments being declined on your website due to fraud checks?

Many eCommerce businesses with independent websites face declined transactions despite legitimate activity, caused by fraud algorithms that flag mismatched addresses or foreign IPs. This results in lost revenue, frustrated customers, and increased support costs.

SingX eliminates this issue by offering local bank collection options through Named Virtual Accounts and house accounts in Singapore, Hong Kong, Australia, and Indonesia, ensuring seamless customer payments.

Do your international customers prefer local payment options?

Credit cards aren’t always the preferred method globally. Customers are more likely to complete purchases using local, familiar payment options.

With SingX’s local payment rails, buyers can pay in their home currency using trusted methods, enhancing their experience and improving your global conversion rates.

Why Choose SingX?

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Any business, anywhere can apply. We serve companies globally, no matter where you're based.

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About SingX

SingX is a neobank headquartered in Singapore. Established in 2014, we are licensed as a Major Payment Institution by the Monetary Authority of Singapore-enabling us to hold funds, facilitate currency conversions and process global receipts and payments with speed and efficiency. We are also licensed in Hong Kong and Australia.

Safe, Secure and Fully Regulated

Operating under stringent regulatory oversight, in three of Asia's leading financial hubs, SingX partners with top-tier banks to ensure a secure and reliable financial infrastructure. Our advanced technology platform is built for both security and ease of use-delivering a seamless user experience.